The hotel offers amenities for your comfortable stay and unforgettable experiences
Dinner Buffet Bliss!
“The dinner buffet was the best I've ever experienced, especially the fresh seafood cooked on demand. It was pure paradise!” view full review
Superb Comfort
“The bed was incredibly comfortable, providing a restful night's sleep after long days of meetings and activities. Truly relaxing!” view full review
Stunning Pool Deck
“The pool deck was perfect for cocktail functions, with a gorgeous setting that made for a good atmosphere.” view full review
Knowledgeable Bartenders
“The bar offered a fantastic selection of cocktails, with expert bartenders who could create both local and international favorites.” view full review
General
No smoking on site
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Lift
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Golf course
Guest Parking
Electric kettle
Services
Paid airport shuttle
Room service
Housekeeping
Car hire
Laundry
Dining
Restaurant
Bar/ Lounge area
Dinner
Packed lunches
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Facilities for people with disabilities
Toilet for disabled
Spa & Leisure
Swimming pool
Sun terrace
Spa & wellness centre
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Back massage
Head massage
Full body massage
Foot massage
Room features
Free Wi-Fi in rooms
Air conditioning
Mini-bar
Soundproofed rooms
Sitting area
Terrace
Garden furniture
Dining table
Ironing facilities
Bathroom
Free toiletries
Sink
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
329 Umhlanga Rocks Drive,
Durban,
South Africa,
KwaZulu-Natal
Map view
329 Umhlanga Rocks Drive,
Durban,
South Africa,
KwaZulu-Natal
City landmarks
1 Palm Blvd G240
Wavepark Gateway
680 m
Beach
uMhlanga Main Beach
2.0
km
Lighthouse
uMhlanga Lighthouse
2.3
km
Mall
Gateway Theatre of Shopping
1.4
km
4 Umhlanga Rocks off the M
Natal Shark Board
1.3
km
16 Chartwell Drive
Africa Art Gallery
1.8
km
Palm Boulevard
670 m
Harbour
Whalebone Pier
2.0
km
14 Chartwell Drive Shop 5b
Makiwa Gallery
1.5
km
Shopping Area
The Crescent
950 m
Mall
The Crescent Shopping Centre
870 m
Mall
Granada Square
1.4
km
Shopping Area
Outlet Park
1.2
km
Night club
Raffles Night Club
1.7
km
Nature reserve
Umhlanga Lagoon Nature Reserve
3.0
km
Beach
Bronze Beach
2.3
km
Unit 205 Granada Square
Mindgame Escape
1.9
km
Gym
Mount Edgecombe Country Club
2.7
km
22 Gordon Dr
Annies Self Catering
2.4
km
Hawaan
Hawaan Forest
2.6
km
8 Montreal Road Glen Anil
Ramakrishna Centre of South Africa
5.1
km
Church
Parish of the Blessed Sacrament
4.8
km
70 Marine Drive
Umhlanga Rocks Promenade
6.1
km
Nearby
Park
Chris Saunders Park
570 m
Event hall
Kwazulu-Natal Sharks Board Maritime Centre of Excellence
430 m
Restaurants
Saffron Restaurant
30 m
329 Umhlanga Rocks Drive
Dish
730 m
6 Palm Boulevard Royal Palm Hotel
Barrio
700 m
Palm Boulevard
Mugg & Bean
660 m
4126 Umhlanga Rocks Shop G300
Mozambik Gateway
690 m
Palm Grove Avenue Shop G328
Cape Town Fish Market
680 m
Palm Boulevard Gateway Theater of Shopping
Adega Restaurant
680 m
Umhlanga Ridge Shop G018 Gateway Theatre of Shopping
Circus Circus Cafe
720 m
Shop G020
Reviews and Ratings
Feedback from previous guests about their experience.
86%
liked the hotel and would stay again
Friendly staff
Convenient location
Limited breakfast options
Service delays
8.6/10
Great
Rooms
8.3
Location
9.3
Service
7.2
Dining
5.9
Guest reviews
8.6/10
based on 55 reviews
8.5
8.5/10 based on 1482 reviews
Nigel
United Kingdom,
December
2024
9.0/10
The hotel is situated in a stunning location, offering a beautiful view from the rooms. The staff went out of their way to accommodate my needs, making for a friendly atmosphere. However, the dining experience could be better, as the breakfast options fell a bit short. Overall, it's a decent place for a getaway, but keep in mind it may not be the best for food variety.
Rooms
9.0
I absolutely loved the beautiful view from my room, which added a special touch to my stay.
Service
9.0
From the receptionist to the porter, everyone was very friendly and accommodating, especially when I requested an early check-in for my Mom.
Location
8.0
The hotel is located in a beautiful area, very convenient for shopping and beach access.
Dining
5.0
The breakfast was a bit limiting, and while the eggs were great, I wish there were more options available.
Facilities
7.0
The facilities were good, but they could benefit from some additional amenities to enhance the experience.
Charlotte
United Kingdom,
December
2024
8.4/10
I had a lovely stay at this hotel! The rooms were clean, modern, and very comfortable, which made for a great experience. The staff was friendly, and I appreciated their efforts to accommodate my early check-in request for my Mom. However, breakfast options were a bit limited, which was disappointing. Overall, the value for money was good, but they could improve the dining experience.
Rooms
9.0
The rooms were clean, modern, and very comfortable, complete with all necessary amenities.
Service
9.0
The staff was friendly and went out of their way to accommodate my requests.
Location
10.0
The hotel is in a great area, close to beaches and restaurants, making it very convenient.
Dining
5.0
Unfortunately, breakfast options were quite limited; I wish there were more choices available.
Facilities
7.0
The general facilities were nice, but the dining area could use some enhancements.
Cameron
United Kingdom,
December
2024
9.6/10
I had a lovely stay at the hotel, which was nicely situated around the Umhlanga Ridge area. The rooms were spacious and modern, providing great comfort. The staff was friendly and really helpful. However, I did find the breakfast a bit lacking in variety. Overall, it’s a great value for money, especially considering the amenities and service.
Rooms
9.0
The rooms were spacious and modern, which made for a comfortable stay.
Service
9.0
The staff was incredibly friendly and accommodating, especially with my requests.
Location
8.0
The hotel is in a beautiful area, close to Independent shops and just a short distance to the beach.
Dining
6.0
The breakfast was included but could use more variety; it was a bit disappointing.
Facilities
7.0
The hotel offered great amenities, although I wish the dining options were broader.
Elijah
United Kingdom,
December
2024
8.4/10
I had a pleasant stay at this hotel with clean and cozy rooms, and the location was simply fantastic. The staff members were friendly and tried their best to accommodate my needs. However, the dining experience left a bit to be desired, particularly with the breakfast offerings. Overall, the hotel provided good value for money, but there were a few hiccups with service that could be improved.
Rooms
8.0
The rooms were nice, clean, and comfortable, providing a great place to relax after a long day.
Service
7.0
The service staff was friendly and accommodating, especially when I requested an early check-in for my mom, though a few times I found it hard to get a waiter during breakfast.
Location
9.0
The hotel is situated in a beautiful area, making it easy to explore local attractions, including the Gateway shopping center.
Dining
5.0
While the breakfast included some good options, I felt the choices were fairly limited, especially when it came to the omelettes.
Facilities
8.0
The amenities were decent, and overall, the hotel felt quite modern and well-maintained.
Friendly staff
Limited breakfast options
Caroline
United Kingdom,
December
2024
7.0/10
I had a nice stay at this hotel with some great features. The rooms were spacious with lovely views, and overall, the hotel had a modern feel. However, I did find the service at times to be lacking, particularly during breakfast. The location was excellent, being close to restaurants and shops, which added convenience to my trip.
Rooms
8.0
The rooms were spacious and offered great views.
Service
5.0
While the staff was generally friendly, the service during breakfast was quite poor and could be improved.
Location
9.0
The location was very convenient, close to various restaurants and The Gateway shopping center.
Dining
6.0
Breakfast could definitely use more variety; the options were somewhat limited.
Facilities
7.0
The hotel had nice amenities, but it felt like some facilities could use better maintenance.
Nick
United Kingdom,
November
2024
9.6/10
I really enjoyed my stay at this hotel, with its great location near The Gateway shopping center and beautiful views of the area. The rooms were clean and quite comfortable, which added to the experience. However, the service could use some improvement, and the dining options were somewhat limited. Overall, it offers good value for money, although some aspects fell short of expectations.
Rooms
9.0
The rooms were clean, comfortable, and offered a nice view. Plus, the king-size bed was to die for.
Service
7.0
While the staff were friendly, I had an issue with getting prompt service during breakfast.
Location
9.0
The hotel's location is fantastic, being close to The Gateway shopping center and in a beautiful area.
Dining
6.0
Dining included breakfast, but I found the options to be somewhat limited and disappointing.
Facilities
7.0
The hotel had some nice facilities, but improvements could be made particularly in service efficiency.
Harry
United Kingdom,
November
2024
9.6/10
I had a lovely experience at the hotel, thanks to its fantastic location in a beautiful area, and the rooms were quite comfortable and clean. The staff was friendly and always accommodating, which is a big plus. However, the dining service could use some improvement, especially during breakfast when it was hard to get a coffee waiter. Also, the facilities, while nice, felt somewhat limited for the price we paid.
Rooms
8.0
The rooms were clean and comfortable, providing a great view of the surroundings.
Service
9.0
The staff were friendly and went out of their way to accommodate my requests.
Location
10.0
The hotel is ideally located, close to several attractions and shopping options.
Dining
6.0
The breakfast options were somewhat limited, and getting coffee took longer than expected.
Facilities
7.0
The amenities offered were decent but could be more extensive considering the location.
Rowan
United Kingdom,
November
2024
8.8/10
The hotel offers a breathtaking view and is nicely located close to the beach and various attractions. The rooms are modern and well-kept, providing a comfortable stay. However, the service could be improved, especially during busy hours. Additionally, while the pool area is a real highlight, access to Wi-Fi was a bit of a hassle as it wasn't included in the room rate.
Rooms
9.0
The rooms were modern, spacious, and kept very clean with an excellent view.
Service
7.0
The friendly staff did their best, but during peak times, I struggled to get timely service.
Location
10.0
The hotel is in a beautiful area, very close to the beach and various shopping and dining options.
Dining
7.0
Breakfast included fresh options, but I would have liked a bit more variety.
Facilities
9.0
The pool area was a fantastic spot to relax, well-maintained with stunning views.
Parker
United Kingdom,
November
2024
9.0/10
I had a nice stay at the hotel with clean, spacious rooms that offered beautiful views. The staff was welcoming and fulfilled my requests promptly, but the service in the restaurant could use improvement. The location was fantastic, close to several attractions, but I found the breakfast offering a bit lacking. Overall, it’s good value for money considering the location and amenities.
Rooms
8.0
The rooms were clean and spacious with beautiful views.
Service
7.0
The staff was friendly and accommodating, especially for my Mom's early check-in, but the restaurant service was slow.
Location
9.0
The hotel is in a fantastic location, very close to shopping centers and other attractions.
Dining
5.0
Breakfast was included in the rate, but the options were limited, especially for vegetarians.
Facilities
8.0
The hotel had nice amenities and a well-maintained pool.
Logan
United Kingdom,
November
2024
8.2/10
I stayed at this hotel and found it to be a wonderful experience overall. The rooms were modern and offered a fantastic view, while the staff was incredibly friendly, accommodating my request for an early check-in for my mom. Unfortunately, there were a couple of issues with the dining service, which could definitely use improvement. Nonetheless, the location was fantastic, close to everything we wanted to see and do.
Rooms
9.0
The rooms were modern with fantastic views and fantastic air conditioning, making them very comfortable.
Service
7.0
The staff were all very friendly and went out of their way to accommodate us, although we did have a hard time getting our coffees during breakfast.
Location
10.0
The hotel is located in a beautiful area near the Gateway shopping center, making it convenient for shopping and dining.
Dining
5.0
The breakfast was included but the dining service needs improvement; we struggled to get coffees.
Facilities
8.0
The facilities were great, with a nice pool area that we enjoyed.
Friendly staff
Dining service issues
Emma
United Kingdom,
November
2024
7.6/10
I had a wonderful stay at the hotel, which is located in the beautiful Umhlanga Ridge area, close to shopping and dining. The room I stayed in had a stunning view, although the air conditioning didn’t work perfectly. The service was generally friendly, though I had some trouble getting service during breakfast. Overall, it’s a great value for money, but improvements in the service area would elevate the experience.
Rooms
7.0
My room featured a stunning view and a clean bath tub, but the air conditioning wasn't ideal.
Service
6.0
The staff were friendly and did accommodate my request for an early check-in for my Mom, but I struggled to get a waiter for coffee during breakfast.
Location
9.0
The hotel is in a beautiful area around Umhlanga Ridge and quite convenient being close to The Gateway shopping center.
Dining
8.0
I enjoyed the breakfast, especially the omelette with really fine eggs, and the view of the coastline was fantastic.
Facilities
8.0
The amenities were quite good, with a pool and comfortable communal areas.
Aiden
United Kingdom,
November
2024
6.8/10
I had a mixed experience at the hotel. The location is fantastic, close to the Umhlanga Ridge area and The Gateway shopping center. The rooms were modern and spacious, which I really appreciated. Unfortunately, the service was quite poor, with some staff not being accommodating, despite a few friendly faces. The dining was decent, especially with breakfast included, but overall, the experience was a bit inconsistent.
Rooms
8.0
The rooms were modern and spacious, which made my stay very comfortable.
Service
5.0
The service was disappointing; while some staff were friendly, others really missed the mark.
Location
9.0
The hotel is in a beautiful area, very convenient for shopping and close to the airport.
Dining
7.0
Breakfast was included and offered many local products, which was a nice touch, but omelettes were a letdown.
Facilities
6.0
The amenities were decent, but the overall experience didn't feel luxurious.
Andrew
United Kingdom,
November
2024
9.8/10
I had a wonderful stay at this hotel which boasts a great location just a stone’s throw from the shopping center. The rooms are modern and spacious, making it quite comfortable, and the staff were really friendly and accommodating. However, the dining experience left a bit to be desired as the breakfast selection was quite limited. Overall, it's good value for money, although I'd appreciate if some amenities like Wi-Fi were included in the price.
Rooms
8.0
The rooms are modern and spacious, providing a comfortable environment for relaxing after a long day.
Service
9.0
The staff were friendly and accommodating, which made my stay more enjoyable.
Location
10.0
This hotel is situated in a prime location, just minutes away from the shopping center and near several restaurants.
Dining
5.0
The breakfast selection was quite limited, which was a bit disappointing given the rest of my experience.
Facilities
7.0
The hotel offers good facilities, although I felt that more amenities could enhance the overall experience.
Matthew
United Kingdom,
October
2024
8.4/10
My stay at the hotel was quite pleasant, thanks to its stunning views and comfortable accommodations. The location was fantastic, right by the beach and close to several shops. The staff was friendly and helpful, but I did experience a few hiccups with the service during breakfast. Overall, it was good value for money, though there’s room for improvement.
Rooms
9.0
The room had a fantastic view and was clean and spacious, making it a very comfortable stay.
Service
7.0
The staff were friendly and made sure my mom got an early check-in, which was appreciated. However, there were moments when I struggled to get a waiter for breakfast service.
Location
10.0
The hotel is situated in a beautiful area, very close to the beach and The Gateway shopping center, making it convenient for accessing various attractions.
Dining
6.0
Breakfast was included, but I found the options a bit limited, which was disappointing.
Facilities
8.0
The amenities were good, and the pool area was well-maintained, adding to the overall enjoyment of my stay.
Gordon
United Kingdom,
October
2024
7.2/10
The hotel boasts a wonderful location near Umhlanga Ridge and is just a stone's throw away from shopping centers and the beach. The rooms offer great views and have all the necessary amenities, but unfortunately, the air conditioning didn't work properly during my stay. The service from the staff was generally friendly and they accommodated my request for an early check-in, but I did have trouble getting coffee during breakfast. Overall, it's a decent place, although improvements in service and amenities would enhance the experience.
Rooms
7.0
The rooms provided great views of Umhlanga and had all necessary amenities, but the air conditioning was a letdown.
Service
6.0
Most of the staff were friendly, and they kindly accommodated my request for my Mom to check in early. However, I struggled to get a waiter to bring us coffee with breakfast, which highlighted some inconsistencies in the service.
Location
9.0
The hotel is situated in a beautiful area, close to independent shops and just a short distance to the beach, making it a great location for convenience.
Dining
7.0
The breakfast had a wide spread, but it would have been nice to have omelettes included in the options.
Facilities
7.0
The facilities were decent, but the pool could have used more attention.